1. International Orders

UK Cartiva welcomes customers from many countries around the world. International customers may place orders through our website www.ukcartiva.com subject to product availability and delivery options.

Certain products may have shipping restrictions depending on the destination country and applicable regulations.

2. Shipping and Delivery

International shipping times vary depending on the destination, courier services, and customs processing.

• Delivery times may range from 7–21 business days.
• Shipping costs will be calculated at checkout.
• Tracking information may be provided where available.

3. Customs Duties and Import Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

4. Compliance with Local Laws

Customers are responsible for ensuring that purchased products comply with the laws and regulations of their country of residence.

UK Cartiva shall not be held responsible for items that are restricted, prohibited, or delayed by customs authorities.

5. Returns and Refunds for International Orders

International customers may return eligible items in accordance with the UK Cartiva Returns & Refund Policy.

Customers may be responsible for return shipping costs for international returns unless otherwise specified.

6. Currency and Payments

All transactions are processed through secure payment systems.

Prices displayed on the website may be shown in different currencies depending on the customer’s location. Exchange rates may vary depending on the payment provider.

7. Governing Law

International sales conducted through UK Cartiva are governed by the laws of England and Wales, unless otherwise required by mandatory consumer protection laws in the customer's country.

8. Contact Information