1. Commitment to Security

UK Cartiva is committed to maintaining the security of our website and protecting the personal information of our customers.

We implement reasonable technical and organisational measures to protect our systems and customer data against unauthorised access, loss, misuse, or alteration.

2. Secure Transactions

Payments made through www.ukcartiva.com are processed using secure payment systems and encrypted communication protocols.

Sensitive payment information is processed through trusted payment providers that comply with recognised security standards, including PCI-DSS requirements where applicable.

3. Third-Party Service Providers

UK Cartiva may engage third-party providers to support the operation of the website and the delivery of services.

These providers may include:

• Payment processors
• Shipping and logistics providers
• Website hosting services
• Analytics and website performance tools
• Customer support platforms

These third parties are required to process data in accordance with applicable data protection laws and only for the purposes necessary to perform their services.

4. Data Protection

UK Cartiva processes personal data in accordance with UK GDPR and the Data Protection Act 2018.

Personal data collected through the website may include information necessary to process orders, manage customer accounts, and provide customer support.

We take appropriate measures to ensure that personal information is handled securely and lawfully.

5. Data Minimisation and Retention

We only collect personal data that is necessary for the purposes for which it is processed.

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable legal or regulatory obligations.

6. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and should take reasonable steps to protect their account information.

UK Cartiva recommends that users use strong passwords and avoid sharing login credentials with others.

7. Contact Information