1. Introduction

UK Cartiva is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.ukcartiva.com.

This policy complies with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

• Name and contact details (email address, delivery address)
• Order and purchase information
• Payment transaction details
• Account login details
• Device information such as IP address and browser type
• Website usage information through cookies and analytics tools

3. How We Use Your Information

Your information may be used for the following purposes:

• Processing and fulfilling orders
• Managing your account on our website
• Providing customer support
• Improving website functionality and user experience
• Preventing fraud or misuse of our services
• Sending important service communications

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your personal data:

• Performance of a contract when processing your orders
• Legal obligations such as accounting and tax compliance
• Legitimate interests in operating and improving our services
• Your consent for certain marketing communications

5. Sharing Your Information

We may share your information with trusted third parties where necessary, including:

• Payment processing providers
• Delivery and logistics companies
• Website hosting and technical service providers
• Legal or regulatory authorities where required by law

We ensure that any third parties handling personal data comply with applicable data protection regulations.

6. Data Security

UK Cartiva takes appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

All payment transactions are processed through secure payment gateways.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting obligations.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your personal data
• Restrict or object to certain processing
• Request data portability
• Withdraw consent where processing is based on consent

9. Cookies

Our website may use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You may control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

UK Cartiva may update this Privacy Policy from time to time. Any changes will be published on this page.

12. Contact Information