1. Introduction

This Shipping and Delivery Policy explains how orders placed on www.ukcartiva.com are processed, shipped, and delivered.

UK Cartiva aims to provide reliable and efficient delivery services for customers across the United Kingdom and other available regions.

2. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed during weekends or public holidays may be processed on the next business day.

3. Delivery Times

Estimated delivery times depend on the delivery location and courier services used.

• United Kingdom: typically 3–7 business days
• International destinations: delivery times may vary depending on location

Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs processing.

4. Shipping Costs

Shipping costs are calculated at checkout based on the delivery destination and selected shipping option.

Free shipping may be available for orders that meet the minimum order value specified on the website.

5. Tracking Information

Once your order has been dispatched, you may receive a confirmation email with delivery and tracking information where available.

6. Delivery Issues

If your order has not arrived within the estimated delivery time, please contact our customer support team for assistance.

UK Cartiva is not responsible for delays caused by courier services, customs procedures, or circumstances beyond our reasonable control.

7. Incorrect Address Information

Customers are responsible for providing accurate delivery information during checkout.

UK Cartiva cannot guarantee successful delivery if incorrect or incomplete address information is provided.

8. Contact Information